Question 1

How do I get started with SutraForge?

Accepted Answer

The easiest way is to use our Build Configurator at sutraforge.com/configure to get an instant price estimate. Or email ask@sutraforge.com or WhatsApp +91 70224 17888 and we will set up a call.

Question 2

Do I need to be in Mysore to work with you?

Accepted Answer

No. All our work is delivered remotely. We have clients across India and internationally in the UK. We communicate via WhatsApp, email, and video calls.

Question 3

How long does the process take from first contact to launch?

Accepted Answer

Typically 1-2 days for proposal, then 7-10 days for Starter, 12-18 days for Growth, 3-4 weeks for Advanced. The full journey from first contact to live website is usually 2-5 weeks depending on package.

Question 4

What do I need to provide to get started?

Accepted Answer

Your brand assets (logo, colours), content (text for each page), and images. We will guide you on what is needed at each stage. If you need help with content, we can quote copywriting separately.

Question 5

Are your prices fixed or do they change?

Accepted Answer

Fixed. The price we quote is the price you pay. We do not add charges mid-project without your explicit approval for out-of-scope work.

Question 6

How does payment work?

Accepted Answer

50% upfront to begin work. 50% on completion before final files are transferred. We accept UPI, bank transfer, and cards via Razorpay.

Question 7

Are there ongoing costs after the website launches?

Accepted Answer

Domain registration (₹800-₹1,500/year) and hosting (typically free on Vercel for most sites) are separate. If you choose a maintenance plan, that starts at ₹2,000/month. API costs for AI features are typically ₹1,000-₹5,000/month.

Question 8

Do you offer EMI or instalment payments?

Accepted Answer

We can discuss payment schedules for larger projects. Contact us directly to discuss.

Question 9

What technology do you build with?

Accepted Answer

React and Next.js for the frontend, Supabase for database and backend, Vercel for hosting. This is the same stack used by Airbnb, Netflix, and thousands of world-class digital products.

Question 10

Will my website work on mobile?

Accepted Answer

Yes. Mobile-first design is our baseline — not an add-on. Every website we build is designed and tested for mobile devices first.

Question 11

Will my website show up on Google?

Accepted Answer

We set up basic SEO on every website — meta tags, sitemap, schema markup, Google Search Console, and Google Analytics 4. Full SEO ranking depends on many factors but we give you the best possible foundation.

Question 12

Can I update the website myself after launch?

Accepted Answer

Advanced packages include a CMS for self-editing. Starter and Growth sites can be updated by us on request — minor updates are usually covered in the first 30 days.

Question 13

Who owns the website after it is built?

Accepted Answer

You own the code completely. We transfer all files and access credentials on final payment. You are never locked into us.

Question 14

Can you add AI to my existing website?

Accepted Answer

Yes. AI integration is available as a standalone service. We audit your current site and recommend what is worth adding based on your specific goals.

Question 15

How is your AI chatbot different from generic chatbot tools?

Accepted Answer

Our chatbots are custom trained on your specific business — your pricing, your services, your FAQs, your brand voice. They respond like a knowledgeable team member, not a generic bot.

Question 16

What are the ongoing costs for AI features?

Accepted Answer

AI systems use API calls which have a monthly cost — typically ₹1,000-₹5,000/month depending on usage volume. We give you a realistic estimate upfront.

Question 17

How long does it take to build an AI chatbot?

Accepted Answer

A basic custom chatbot takes 5-7 working days. Advanced chatbots with CRM integration take 2-3 weeks.

Question 18

What is included in post-launch support?

Accepted Answer

Every package includes 30 days of post-launch support (60 days for Advanced). This covers bug fixes, minor adjustments, and questions about managing your site.

Question 19

What happens if something breaks after launch?

Accepted Answer

Contact us on WhatsApp or email and we respond within 24 hours on working days. Critical issues are treated as emergencies.

Question 20

Do you offer ongoing maintenance?

Accepted Answer

Yes. Monthly maintenance plans from ₹2,000-₹4,000/month covering updates, backups, security monitoring, and minor content changes.

Question 21

Can I add features to my website after launch?

Accepted Answer

Yes. We can add new pages, features, and integrations at any time. We quote each addition separately before doing any work.

SutraForge — Web Development & AI Integration Studio, Mysore, India

Questions.

Getting Started

Pricing & Payment

The Website

AI Integration

Support & After Launch

Still have questions?